To improve and expand data center services in the New York Metro area, we are migrating all of our existing customers from

the 121 Varick St location in Manhattan (nyc16) to a new high quality facility located in Edison, New Jersey.

Date: Sunday, May 18th, 2014
Start Time: 12:00 AM EDT (GMT -4)
End Time: 12:00 PM EDT (GMT -4)

Affected Systems:

nyc16-2497-Castcube-3

business SIP Trunk Service (SBM1)
Customer Impact:

All Business SIP  customers will be migrated to the new facility on Sunday, May 18th, starting at 12 AM EDT.  Systems will be powered down gracefully and transported to the new facility in a single batch.  If you need to shut down services to prepare for the migration, please do so prior to the 12 AM start time.  IP assignments will remain the same.  We anticipate that all customer equipment will be back online by 12 PM EDT.

The new facility includes enhancements to physical security and improved network capacity and redundancy.  There will be no changes to the pricing of existing services.  Dedicated server customers will also be offered an upgrade to a modern server as soon as our new dedicated server offerings are officially available at the new site.

Due to time constraints, we will not be able to offer custom migration schedules.  We will be completely discontinuing all services at our 121 Varick St location shortly after the migration, so it is not possible to remain there.

If you have any questions or concerns, or if you wish to make adjustments to your account prior to this maintenance,

please let us know by email ([email protected]) or Support Ticket (http://support.voiceasia.co.kr)

Thank you for your business!

Ref: WOJ-122-54269