SMS Terms & Conditions
Effective date: November 11, 2026
These SMS Terms & Conditions apply to the text messaging program operated by CHRONICLES 410 INC d/b/a VOICEASIA (“VOICEASIA”, “we”, “us”).
1. Program Description
Program name: VOICEASIA Customer Notifications
Program number: (831) 273-9722
By opting in, you agree to receive text messages from VOICEASIA related to your account and services, including:
- Support ticket updates and customer care replies
- Service outage, maintenance, and network status notices
- Billing, invoice, and payment reminders
- Appointment and technician dispatch confirmations
- One-time verification (security) codes
2. How You Opt In
You may opt in by (a) checking the SMS consent box on our website or service order form, (b) providing your mobile number and verbal or written consent to our customer service team, or (c) texting START to (831) 273-9722. Consent to receive text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your account activity and service events.
4. Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.
5. How to Opt Out
You can cancel the SMS service at any time. Simply text STOP to the number that sent you the message. After you send STOP, we will send you one final message to confirm that you have been unsubscribed, and you will no longer receive SMS messages from us. You may also reply CANCEL, END, QUIT, UNSUBSCRIBE, or STOP ALL. To join again, text START or sign up as you did the first time.
6. Help
If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at [email protected] or (831) 273-9722.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and network availability.
8. Eligibility
You must be the account holder or have the account holder’s permission to enroll the mobile number. Supported on major U.S. wireless carriers.
9. Privacy
We respect your privacy. Your mobile number and opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. For details on how we handle your information, please see our Privacy Policy.
10. Changes
We may update these SMS Terms from time to time. Changes will be posted on this page with a new effective date.
11. Contact
CHRONICLES 410 INC d/b/a VOICEASIA
2083 Center Avenue, Suite 3D, Fort Lee, NJ 07024, USA
SMS / Phone: (831) 273-9722 · Toll-free: 800-391-6630
Email: [email protected]